I was battered and bruised on my hellish trip overseas — it was the worst airplane experience of my life

Was she at a bruising altitude?

A British Airways passenger claims she had the “worst experience” of her life after getting bruised and battered due to a faulty seat and monitor on an overseas flight.

“I was in a lot of pain during the flight. The whole trip was hell,” Sari Sumaryono told Kennedy News of the “nightmarish” ordeal.

The agonizing saga occurred while the 41-year-old finance worker was flying solo with her nine-month-old baby Kalix from their home in the British Cayman Islands to Jakarta Indonesia. This jaunt included stops in London and Hong Kong, where Sumaryono planned to rendezvous with her husband, who worked there, and have him meet her family in the area.

The multi-leg trip would take 40 hours in total and cost her over $5,000 for two premium seats.

This journey got off to a rocky start. Upon arrival at the airport, the Indonesia native discovered there was no record of her son’s reservation, leading to a two-hour delay.

During the 12-hour leg to London, flight attendants reportedly ignored her call light multiple times. “They simply turned the light off and never came to assist,” said the traveler, who moved to the US from Indonesia at 17. “I barely was given enough water to drink, and couldn’t even go to the bathroom. I couldn’t just hand my son to strangers.”

She added, “When I complained to one of the crew members, the response was ‘why don’t you ask your husband for help’, referring to the gentleman sitting next to me.”

Just when things looked like they couldn’t get any worse, Sumaryono’s monitor fell on her ankle twice, bruising her leg and ankle.

And that wasn’t the only injurious equipment during the journey.

The traveler said that she couldn’t recline her chair on the second leg from London to Hong Kong, which left her in excruciating pain.

“I had the worst back pain, and bruises on the back of my arm from uncomfortable seating due to not being able to recline my seat, and my leg and ankle was in pain from the previous flight’s monitor drop,” Sumaryono lamented. “I told them my seat wouldn’t recline but no one came back to help me.”

To make matters worse, neither her monitor or USB charging port worked and the baby weighed down the parent, who was forced to sit upright for the entire 13 hours.

“If it wasn’t because of the help of kind strangers sitting closest to me, I would have had another nervous breakdown,” she said. “Never in the years I’ve been traveling have I been treated so badly.”

The pain wasn’t just physical. Sumaryono, who moved to the Caymans in 2006 for work, said it was her first trip home after her father had passed away earlier this year.

“This trip was supposed to be their first time meeting each other (her son and her father) yet we had to visit my father at his final resting place,” she recounted. “So being treated that badly by British Airways was traumatic.”

She added, “I’m no stranger to long haul flights, hence why I can honestly say, the trip I had with British Airways was indeed the worst experience I have ever experienced.”

In light of the tortuous Odyssey, Sumaryono has warned others against flying with BA, declaring, “If I had a choice, I wouldn’t fly with BA again but it’s the only airline that flies directly from Caymans to London. I’ve told all my mum friends not to fly with BA. I wouldn’t wish what I went through on my worst enemy.”

British Airways has since addressed the debacle. “We’re really sorry for our customer’s experience and we’re in contact to make things right,” said an airline rep.